Call Center - Illinois, Schaumburg

Call CenterPermanent

Illinois, Schaumburg - 60173
  • Applications 0
  • Post Date: 2022-10-22
  • Views 1225
  • Job Categories:Array
  • Job Type:Permanent
  • Published Date:2022-10-22
  • Salary Period:Hourly
  • Company Name:Kelly Services
  • Company Type:Agency

Job Simplification

The announced job offer is made public by the firm: Kelly Services and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Illinois at the city Schaumburg, in the country US - at this current ZipCode: 60173

The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.

Job Overview

Looking for a call center role? Kelly Services is currently partnering with an insurance call center in the Schaumburg area. We have 10 Associate Call Center openings ranging in starting times.

Interested? Apply now!

Role: CRU / Call Center openings in Schaumburg

Hourr: Must be open for training Monday - Friday 8:00a - 4:30 in office. Once training is completed, the schedule will be between 7:00a -7pm one day during the week and one day on the weekend

Must be able to work one day on the weekend - schedule will be set ; start times starting at 7:00a, 8:00a, 9:00a or 10a

Location once hired: Onsite for training in Schaumburg. Once training is completed, this will be on a hybrid schedule working 2-3 days in office and the remainder of the time from home - typically taking 3-4 weeks before moving to a hybrid model

Start Date: We are looking for people with 1+ years customer service / call center experience open (Start dates include September 26, October 10)

Pay: $18 for 1 + years recent general customer service (over the phone) and / or call center experience

Duration: Contract to hire

Requirements

  • 1-2 + years general customer service (over the phone) and / or call center experience
  • A minimum of High School Diploma or equivalent

Responsibilities

  • Promptly aid individuals who have been in a vehicle accident by serving as the primary point of contact for all inbound emergency calls
  • Collaboratively work with other departments to quickly, efficiently, and empathetically resolve customer and/or vendor issues
  • Utilize strong problem-solving skills with ability to come to a quick and effective resolution
  • Arrange tows, rental vehicles, glass and collision repairs (if necessary) through our network
  • Efficiently responding to inbound calls from vendors, clients, or drivers concerning vehicle repairs
  • Create electronic claims based on client specific instructions from drivers via phone, email, or fax
  • Provide clear explanation of claims process to drivers
  • Follow up with clients, vendors, and repair facilities to ensure that repairs are conducted in a timely manner and to reduce rental car expenses for clients


Get a complete career fit with Kelly .

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.



About Kelly

At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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Employer Overview

Kelly Services

Illinois, Schaumburg - 60173
  • Agency