Call Center Engagement, Associate IPermanent
Florida, Lake Mary - 32746Job Simplification
The announced job offer is made public by the firm: CardWorks Servicing and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Florida at the city Lake Mary, in the country US - at this current ZipCode: 32746
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Job description
CardWorks Servicing ("CWS") is one of the largest privately-held provider of outsourcing services for bankcard-related products to banks and non-bank lenders in North America. CWS offers management expertise across the credit spectrum and supports both MasterCard and Visa accounts as well as a variety of private label debit, credit, stored value, and customer bankcards.
CardWorks is a family oriented company that strives for excellence. If you are looking for a company that engages you and allows you to use your skills to create a better experience for others, then CardWorks is the place for you!
Why CardWorks Servicing?
For over 30 years, our Guiding Principles, such as doing the right thing, putting the customer first, and Earn, Learn, and Have Fun (E.L.F), have helped shape our world class organization into an Employer of Choice. We value our employees and provide generous benefits to include:
Company subsidized medical, dental, and vision insurance
Company paid time off
401K retirement plans
Life Insurance
Internal growth & advancement
Short Term Disability
Our Critical Values make our work environment highly desirable. These include Commitment, Respect, Integrity, Teamwork, Innovation, Communication, Accountability, and Learning. We allow these values to guide the way we conduct ourselves and our business.
What will you do as a Call Center Engagement Associate for CardWorks?
You will deliver extraordinary customer care by responding to telephone inquiries regarding customer credit card accounts in a fast paced, structured customer focused environment. While speaking with account holders, you will evaluate and analyze information to resolve inquiries by asking probing questions and offer solutions that benefit the customer.
What you will need to be successful at CardWorks:
CardWorks employee success is measured in excellent communication skills, strong customer experience focus, and always putting the customer first.. Our team provides an excellent experience by engaging with customers and solving problems, using analytical skills, and articulating the best solution to drive brand advocacy.
Qualifications and Experience:
High school diploma or its equivalent
1 year minimum of call center/customer service experience preferred
Experience with First Data Resources (FDR), Evolve or related platforms preferred
Available to work between the hours of 8am - 11pm
Schedules typically require 1 weekend day, and shifts are typically 8 hours
Detail oriented with strong organizational skills
Excellent written and verbal communication skills
Ability to exercise discretion when dealing with confidential information
Proficient in Microsoft Office Suite
We are an equal opportunity employer. CardWorks will do a thorough background check for all hires. This includes a review of your personal credit history, drug testing, background check, and employment/personal references. A good credit history is important.
Job Type: Full-time
Pay: From $16.50 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Weekend availability
Ability to commute/relocate:
Lake Mary, FL 32746: Reliably commute or planning to relocate before starting work (Required)
Education:
High school or equivalent (Preferred)
Work Location: One location
CardWorks Servicing ("CWS") is one of the largest privately-held provider of outsourcing services for bankcard-related products to banks and non-bank lenders in North America. CWS offers management expertise across the credit spectrum and supports both MasterCard and Visa accounts as well as a variety of private label debit, credit, stored value, and customer bankcards.
CardWorks is a family oriented company that strives for excellence. If you are looking for a company that engages you and allows you to use your skills to create a better experience for others, then CardWorks is the place for you!
Why CardWorks Servicing?
For over 30 years, our Guiding Principles, such as doing the right thing, putting the customer first, and Earn, Learn, and Have Fun (E.L.F), have helped shape our world class organization into an Employer of Choice. We value our employees and provide generous benefits to include:
Company subsidized medical, dental, and vision insurance
Company paid time off
401K retirement plans
Life Insurance
Internal growth & advancement
Short Term Disability
Our Critical Values make our work environment highly desirable. These include Commitment, Respect, Integrity, Teamwork, Innovation, Communication, Accountability, and Learning. We allow these values to guide the way we conduct ourselves and our business.
What will you do as a Call Center Engagement Associate for CardWorks?
You will deliver extraordinary customer care by responding to telephone inquiries regarding customer credit card accounts in a fast paced, structured customer focused environment. While speaking with account holders, you will evaluate and analyze information to resolve inquiries by asking probing questions and offer solutions that benefit the customer.
What you will need to be successful at CardWorks:
CardWorks employee success is measured in excellent communication skills, strong customer experience focus, and always putting the customer first.. Our team provides an excellent experience by engaging with customers and solving problems, using analytical skills, and articulating the best solution to drive brand advocacy.
Qualifications and Experience:
High school diploma or its equivalent
1 year minimum of call center/customer service experience preferred
Experience with First Data Resources (FDR), Evolve or related platforms preferred
Available to work between the hours of 8am - 11pm
Schedules typically require 1 weekend day, and shifts are typically 8 hours
Detail oriented with strong organizational skills
Excellent written and verbal communication skills
Ability to exercise discretion when dealing with confidential information
Proficient in Microsoft Office Suite
We are an equal opportunity employer. CardWorks will do a thorough background check for all hires. This includes a review of your personal credit history, drug testing, background check, and employment/personal references. A good credit history is important.
Job Type: Full-time
Pay: From $16.50 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Weekend availability
Ability to commute/relocate:
Lake Mary, FL 32746: Reliably commute or planning to relocate before starting work (Required)
Education:
High school or equivalent (Preferred)
Work Location: One location
Employer Overview
CardWorks Servicing
Florida, Lake Mary - 32746- Agency