Call Center Customer Experience Representative - Nebraska, Omaha

Call Center Customer Experience RepresentativePermanent

Nebraska, Omaha - 68137
  • Applications 0
  • Post Date: 2022-10-22
  • Views 863
  • Job Categories:Array
  • Job Type:Permanent
  • Published Date:2022-10-22
  • Salary Period:Hourly
  • Company Name:Complete Call Solutions
  • Company Type:Agency

Job Simplification

The announced job offer is made public by the firm: Complete Call Solutions and it was included in jobs list the date of: 2022-10-22 in the website

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Nebraska at the city Omaha, in the country US - at this current ZipCode: 68137

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Job Overview

Highlights: Starting at $17.50/hour, Paid Time Off, Insurance, Paid Training, Gifts, Bonus/Referral Programs .

Complete Call Solutions is looking for motivated, high-energy people to provide outstanding customer experiences for our clients. As we continue to grow more verticals and programs become available for you join and the opportunity for advancement.

_ Duties/Responsibilities: _

Answer incoming inquires through multiple channels including phone, email and chat
Create tickets and document support in detail as described in training
Engage with customers in a friendly and professional manner while actively listening
Offer support and solutions to customers in accordance with company policies
Ensure customer inquiries and issues are fully answered and resolved
Record customer information within our customer service database
Follow established Standard Operating Procedures (SOPs)
Maintain a high level of confidentiality due to the sensitive nature of information

_ Required Education/Skills/Abilities: _

Positive attitude
High School Diploma or Equivalent preferred
Customer Service Representative (CSR) experience a plus
Excellent verbal and written skills
Banking experience a plus, but not required
Professional demeanor with a good understanding of delivering excellent customer service
Familiar with operating a computer
Fun upbeat personality
Comfortable providing written communication and documentation to describe actions taken

_ Opportunity: _

Great advancement and earning opportunities

Entry level positions to start and grow with the company

Management positions available as you learn the business

Build and manage your own team

Make more money as gain more experience

_ Benefits: _

Great advancement and earning opportunities

Medical, Dental, Vision (Assistance)

Paid Training

PTO 2 weeks

Casual dress code

Individual workspace with computer/headset

On-site opportunities

Employee Referral Program


Holiday Celebrations

Birthday Recognition

Bonus Programs

Job Type: Full-time

Pay: From $17.50 per hour

Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance
Physical setting:
10 hour shift
Day shift
Evening shift
Monday to Friday
No weekends

Ability to commute/relocate:
Omaha, NE 68137: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location
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Employer Overview

Complete Call Solutions

Nebraska, Omaha - 68137
  • Agency