Call Center Admissions SpecialistPermanent
Florida, Tampa - 33610Job Simplification
The announced job offer is made public by the firm: Gracepoint and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Florida at the city Tampa, in the country US - at this current ZipCode: 33610
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Job Overview
Gracepoint CALL CENTER ADMISSIONS SPECIALIST-Tampa, FL
JOB SUMMARY
Call Center Admissions Specialists are integral members of the the support team in providing direct first line of assistance to patients and their family members. Call Center Admissions Specialist must work well under stressful high-paced environment as a collaborative team member. This is professional role, requiring a Bachelors Degree in the field of Human Services or other related field to support and provide assistance to behavioral/mental health patients.
JOB BENEFITS
Schedule Mon-Fri 8:00am-5:00pm or 8:30am-5:00pm
Hourly Pay $17.08 per hour
Full Health/Dental/Vision/Disability Benefits, and 401(k) Matching
Non-Profit Organization Student Loan Forgiveness
Company Discount Program
JOB DUTIES & COMPETENCIES:
Provides access to behavioral health services for clients by communicating directly with clients and/or family requesting services in a timely and efficient manner.
Makes appointments according to program guidelines.
Completes a brief triage screening of potential clients which meets established funders' expectations and regulatory standards.
Demonstrates knowledge of the DSM-5 and the ability to identify symptoms that require behavioral health treatment.
Links clients with resources that address identified needs, support continuity of care, and reduces the likelihood of recidivism.
Completes required GP documentation for clinical services timely and accurately into EMR system in compliance with agency and program guidelines.
Keeps supervisor informed at all times of relevant client, program and community issues.
Notifies Managed Care timely of needed authorizations for services as required by guarantors at time of triage.
JOB QUALIFICATIONS:
Previous Call Center and/or Intake Experience in a health care setting preferred
Computer proficient to navigate through EMR database, MS Word, MS Outlook and MS Excel.
Excellent communication skill in documentation and dictation
Bachelors Degree graduate in Human Services, Psychology, Social Work, Sociology, Behavioral Health, etc.
Ability to work in a sitting position for the duration of shift and operate standard office equipment
Visit our website at to learn more about our organization _
Drug Free Workplace
Level II Background
EOE
Job Type: Full-time
Pay: $17.08 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
COVID-19 considerations:
Gracepoint does mandate COVID Vaccines or Weekly testing all other COVID precautions are in place
Education:
Bachelor's (Required)
Experience:
Call center: 2 years (Preferred)
Customer service: 2 years (Preferred)
Medical office: 1 year (Preferred)
Work Location: One location
JOB SUMMARY
Call Center Admissions Specialists are integral members of the the support team in providing direct first line of assistance to patients and their family members. Call Center Admissions Specialist must work well under stressful high-paced environment as a collaborative team member. This is professional role, requiring a Bachelors Degree in the field of Human Services or other related field to support and provide assistance to behavioral/mental health patients.
JOB BENEFITS
Schedule Mon-Fri 8:00am-5:00pm or 8:30am-5:00pm
Hourly Pay $17.08 per hour
Full Health/Dental/Vision/Disability Benefits, and 401(k) Matching
Non-Profit Organization Student Loan Forgiveness
Company Discount Program
JOB DUTIES & COMPETENCIES:
Provides access to behavioral health services for clients by communicating directly with clients and/or family requesting services in a timely and efficient manner.
Makes appointments according to program guidelines.
Completes a brief triage screening of potential clients which meets established funders' expectations and regulatory standards.
Demonstrates knowledge of the DSM-5 and the ability to identify symptoms that require behavioral health treatment.
Links clients with resources that address identified needs, support continuity of care, and reduces the likelihood of recidivism.
Completes required GP documentation for clinical services timely and accurately into EMR system in compliance with agency and program guidelines.
Keeps supervisor informed at all times of relevant client, program and community issues.
Notifies Managed Care timely of needed authorizations for services as required by guarantors at time of triage.
JOB QUALIFICATIONS:
Previous Call Center and/or Intake Experience in a health care setting preferred
Computer proficient to navigate through EMR database, MS Word, MS Outlook and MS Excel.
Excellent communication skill in documentation and dictation
Bachelors Degree graduate in Human Services, Psychology, Social Work, Sociology, Behavioral Health, etc.
Ability to work in a sitting position for the duration of shift and operate standard office equipment
Visit our website at to learn more about our organization _
Drug Free Workplace
Level II Background
EOE
Job Type: Full-time
Pay: $17.08 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
COVID-19 considerations:
Gracepoint does mandate COVID Vaccines or Weekly testing all other COVID precautions are in place
Education:
Bachelor's (Required)
Experience:
Call center: 2 years (Preferred)
Customer service: 2 years (Preferred)
Medical office: 1 year (Preferred)
Work Location: One location
Employer Overview
Gracepoint
Florida, Tampa - 33610- Agency