Bilingual Customer Service RepresentativePermanent
Quebec (QC), Montréal - H1AJob Simplification
The announced job offer is made public by the firm: goeasy and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Quebec (QC) at the city Montréal, in the country CA - at this current ZipCode: H1A
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Job Overview
If you are looking to join one of Canada's fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work , recognized as Canada's Most Admired Corporate Cultures, the GTA's Top 100 Employers, one of Canada's Top 50 Fintech's and North America's Most Engaged Workplaces - we want the best and brightest to join our team. We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to over 4,000 merchants in the powersports, automotive, retail, home improvement, and health sectors.
LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 3,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $6 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.
We are looking for Customer Support Representatives to provide exceptional front-line service to our business-to-business Partners.
Responsibilities:
Work as part of our team to provide exemplary customer service and ensure that our Partners are always receiving the type of service quality they expect
Responding to partner questions and requests (through telephone, chat and email)
Ask great questions in order to identify the Partners' needs and efficiently resolve inquiries
Take accountability to solve issues from beginning to end
Provide world-class customer service during every customer interaction
Demonstrate comprehensive knowledge of our services
Requirements:
At least 2 years experience working inbound customer service or sales roles
Call Center experience is a plus
Excellent oral and written communication skills
Bilingual in English and French
Strong interpersonal and organizational skills
Experience in high paced work environment
Proficient in Microsoft Office. (Outlook, Word, Excel)
Ability to work in our office in Montreal full time (Shifts vary from 9:00am-9:00pm Monday-Friday and occasional Saturdays.)
Diversity, Inclusion, and Equal Opportunity Employment
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please check out our Company Video below:
TAG:
LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 3,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $6 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.
We are looking for Customer Support Representatives to provide exceptional front-line service to our business-to-business Partners.
Responsibilities:
Work as part of our team to provide exemplary customer service and ensure that our Partners are always receiving the type of service quality they expect
Responding to partner questions and requests (through telephone, chat and email)
Ask great questions in order to identify the Partners' needs and efficiently resolve inquiries
Take accountability to solve issues from beginning to end
Provide world-class customer service during every customer interaction
Demonstrate comprehensive knowledge of our services
Requirements:
At least 2 years experience working inbound customer service or sales roles
Call Center experience is a plus
Excellent oral and written communication skills
Bilingual in English and French
Strong interpersonal and organizational skills
Experience in high paced work environment
Proficient in Microsoft Office. (Outlook, Word, Excel)
Ability to work in our office in Montreal full time (Shifts vary from 9:00am-9:00pm Monday-Friday and occasional Saturdays.)
Diversity, Inclusion, and Equal Opportunity Employment
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
Why should you work for goeasy?
To learn more about our great company please check out our Company Video below:
TAG:
Employer Overview
goeasy
Quebec (QC), Montréal - H1A- Agency