Bakery Shift Leader/ManagerPermanent
California, Greenbrae - 94904Job Simplification
The announced job offer is made public by the firm: SusieCakes and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Trades & Services and the jobs location is in the state of California at the city Greenbrae, in the country US - at this current ZipCode: 94904
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Starting at $19+ tips ( est. $2-$3 an hour)
Full time- 40 hours a week
At SusieCakes, we make old-fashioned, sentimental dessert favorites - just like you may remember from your childhood! Our bakeries are filled with the delicious tastes and sweet smells of cakes, cupcakes, cookies, pies, and bars- all baked from scratch, on-site daily, using the freshest and finest ingredients. Our signature Celebration Cake is a birthday staple on tens of thousands of tables. Our bakeries mix the nostalgia of the past with the warmth and feel of a modern, neighborhood bakery. "Connecting through Celebration" is our purpose and what we strive for every day with our team members, our guests, and our community.
Our bakeries are lively and bustling with genuinely friendly people who have the "hospitality gene." They understand the importance of what they do every day and are empowered to make days better. Their connections to our guests and to each other are what separates SusieCakes from other bakeries.
Our guest service team leader will be responsible for the overall guest experience when on duty. They will maintain service quality standards by ensuring the team members are delivering premium guest service and treating each guest as a VIP.
RESPONSIBILITIES:
Ensure positive guest and team member experience. Responding & addressing guests who are dissatisfied with service and/or product.
Communicating to the team's product offerings, new company initiatives and general updates about the bakery
Driving product sales by creating a strong partnership with culinary team to make sure the guest experience is above expectations
Operations focused: Managing daily communication log, meal breaks, food safety and COVID procedures
BENEFITS & PERKS:
Flexible work schedule
Free non-slip shoes (annually!)
Birthday month PTO with complimentary cake
Company holidays off (Thanksgiving, December 25th-27th, and New Year's Day)
Medical, dental, vision insurance
Vacation, 401k, FSA
Pet rescue reimbursement and pet insurance
Flexible return to work schedule for maternity leave
Generous discounts to all our delicious desserts!
QUALIFICATIONS:
Two years of experience in a customer service environment preferred
Previous quick service food handling experience in either the hospitality or food and beverage industry a plus
Excellent verbal and written communication skills
Ability to adapt to a flexible schedule according to business needs
Must have reliable transportation
PHYSICAL REQUIREMENTS:
Frequent walking, kneeling, bending and reaching overhead
Able to stand for extended periods of time
Must be able to lift, move and carry up to 50 pounds
EDUCATION:
Associates or Bachelors degree with a focus in Business or Hospitality preferred
High school diploma or GED required
LANGUAGE SKILLS:
Must be able to speak, read, and write English
OTHER:
Ability to work flexible hours, including weekends and holidays, as needed
Full time- 40 hours a week
At SusieCakes, we make old-fashioned, sentimental dessert favorites - just like you may remember from your childhood! Our bakeries are filled with the delicious tastes and sweet smells of cakes, cupcakes, cookies, pies, and bars- all baked from scratch, on-site daily, using the freshest and finest ingredients. Our signature Celebration Cake is a birthday staple on tens of thousands of tables. Our bakeries mix the nostalgia of the past with the warmth and feel of a modern, neighborhood bakery. "Connecting through Celebration" is our purpose and what we strive for every day with our team members, our guests, and our community.
Our bakeries are lively and bustling with genuinely friendly people who have the "hospitality gene." They understand the importance of what they do every day and are empowered to make days better. Their connections to our guests and to each other are what separates SusieCakes from other bakeries.
Our guest service team leader will be responsible for the overall guest experience when on duty. They will maintain service quality standards by ensuring the team members are delivering premium guest service and treating each guest as a VIP.
RESPONSIBILITIES:
Ensure positive guest and team member experience. Responding & addressing guests who are dissatisfied with service and/or product.
Communicating to the team's product offerings, new company initiatives and general updates about the bakery
Driving product sales by creating a strong partnership with culinary team to make sure the guest experience is above expectations
Operations focused: Managing daily communication log, meal breaks, food safety and COVID procedures
BENEFITS & PERKS:
Flexible work schedule
Free non-slip shoes (annually!)
Birthday month PTO with complimentary cake
Company holidays off (Thanksgiving, December 25th-27th, and New Year's Day)
Medical, dental, vision insurance
Vacation, 401k, FSA
Pet rescue reimbursement and pet insurance
Flexible return to work schedule for maternity leave
Generous discounts to all our delicious desserts!
QUALIFICATIONS:
Two years of experience in a customer service environment preferred
Previous quick service food handling experience in either the hospitality or food and beverage industry a plus
Excellent verbal and written communication skills
Ability to adapt to a flexible schedule according to business needs
Must have reliable transportation
PHYSICAL REQUIREMENTS:
Frequent walking, kneeling, bending and reaching overhead
Able to stand for extended periods of time
Must be able to lift, move and carry up to 50 pounds
EDUCATION:
Associates or Bachelors degree with a focus in Business or Hospitality preferred
High school diploma or GED required
LANGUAGE SKILLS:
Must be able to speak, read, and write English
OTHER:
Ability to work flexible hours, including weekends and holidays, as needed
Employer Overview
SusieCakes
California, Greenbrae - 94904- Agency