Automotive Service AdvisorPermanent
California, San Diego - 92101Job Simplification
The announced job offer is made public by the firm: Chula Vista Auto and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of California at the city San Diego, in the country US - at this current ZipCode: 92101
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
AUTOMOTIVE SERVICE ADVISOR
Chula Vista Auto is looking for an energetic hard-working individual to join our Service Department.
At CHULA VISTA AUTO , we value accountability, integrity, and professionalism. We believe in employing the best people and are currently looking to hire a qualified AUTOMOTIVE SERVICE ADVISOR to our growing team!
JOB DESCRIPTION:
The Service Advisor , reporting to the Service Manager, is responsible for accurately identifying and verifying customer's needs regarding their vehicle. They will provide professional, courteous, and positive customer service. The Service Advisor must be able to effectively communicate accurate cost of service, applicable parts, and the time of completion to customers. They must keep up to date on new and used vehicle warranty repairs and how to administer them according to the manufacturer warranty guidelines. The role requires the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
GENERAL RESPONSIBILITIES:
Meet and greet service customers promptly in a professional and courteous manner
Inspect vehicle and refer to service history to accurately identify and verify customer's service needs
Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements
Provide accurate cost and time of completion estimates for the services recommended, communicate, and acquire proper authorization from customers
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services
Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines
Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up
Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
REQUIREMENTS:
Two or more years of previous experience as a service advisor - Kia/Ford/Honda experience an asset
Experience in handling multiple priorities in a fast-paced environment
Outstanding communication skills in both verbal and written
ADP Dealer Services Experience an asset
A desire to work in a commission, performance-based, environment
Great attitude with a high-energy personality
Excellent customer service skills
Professional appearance and work ethic
Ability to perform in a process driven environment
High School diploma or equivalent
COMPENSATION & BENEFITS:
Medical, Dental, and Life insurance
401(k) Plan
Paid vacation
Employee vehicle purchase program
Continuous training, mentorship, and coaching
Professional work environment with opportunities for career growth
_ WE ARE AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER. All qualified applicants will receive consideration for employment without regard to race, color, religion and beliefs, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws._
_ Pre-employment drug test/background check required._
KAIZENUSA
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Schedule:
Day shift
Monday to Friday
Night shift
Weekend availability
Education:
High school or equivalent (Required)
Experience:
Service advisor: 2 years (Preferred)
License/Certification:
Driver's License (Preferred)
Work Location: Multiple Locations
Chula Vista Auto is looking for an energetic hard-working individual to join our Service Department.
At CHULA VISTA AUTO , we value accountability, integrity, and professionalism. We believe in employing the best people and are currently looking to hire a qualified AUTOMOTIVE SERVICE ADVISOR to our growing team!
JOB DESCRIPTION:
The Service Advisor , reporting to the Service Manager, is responsible for accurately identifying and verifying customer's needs regarding their vehicle. They will provide professional, courteous, and positive customer service. The Service Advisor must be able to effectively communicate accurate cost of service, applicable parts, and the time of completion to customers. They must keep up to date on new and used vehicle warranty repairs and how to administer them according to the manufacturer warranty guidelines. The role requires the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
GENERAL RESPONSIBILITIES:
Meet and greet service customers promptly in a professional and courteous manner
Inspect vehicle and refer to service history to accurately identify and verify customer's service needs
Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements
Provide accurate cost and time of completion estimates for the services recommended, communicate, and acquire proper authorization from customers
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services
Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines
Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up
Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
REQUIREMENTS:
Two or more years of previous experience as a service advisor - Kia/Ford/Honda experience an asset
Experience in handling multiple priorities in a fast-paced environment
Outstanding communication skills in both verbal and written
ADP Dealer Services Experience an asset
A desire to work in a commission, performance-based, environment
Great attitude with a high-energy personality
Excellent customer service skills
Professional appearance and work ethic
Ability to perform in a process driven environment
High School diploma or equivalent
COMPENSATION & BENEFITS:
Medical, Dental, and Life insurance
401(k) Plan
Paid vacation
Employee vehicle purchase program
Continuous training, mentorship, and coaching
Professional work environment with opportunities for career growth
_ WE ARE AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER. All qualified applicants will receive consideration for employment without regard to race, color, religion and beliefs, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws._
_ Pre-employment drug test/background check required._
KAIZENUSA
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Schedule:
Day shift
Monday to Friday
Night shift
Weekend availability
Education:
High school or equivalent (Required)
Experience:
Service advisor: 2 years (Preferred)
License/Certification:
Driver's License (Preferred)
Work Location: Multiple Locations
Employer Overview
Chula Vista Auto
California, San Diego - 92101- Agency