Airport Customer Service AgentPermanent
Pennsylvania, Lititz - 17543Job Simplification
The announced job offer is made public by the firm: The Landline Company and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Pennsylvania at the city Lititz, in the country US - at this current ZipCode: 17543
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Airport Customer Service Agent: Full-Time
The Landline Company
Lancaster Regional Airport
Lancaster, PA
_
Landline is an innovative transportation company revolutionizing travel by connecting passengers to their closest airline hubs using our signature motor coach service. We currently operate at airport locations in Minnesota and Colorado and are excited to continue our expansion with our partner American Airlines! We are seeking Customer Service Agents to join us at our Lancaster Regional airport location.
Our Values:
Care for our communities. Be obsessive about the needs of our customers. Take care of each other and ourselves. Operate with kindness, integrity and ingenuity.
The Role:
We are seeking full time Customer Service Agents to join our team! You will be responsible for assisting customers at Lancaster Regional Airport in a welcoming and professional manner.
Responsibilities:
Greet customers and provide information about our services
Assist customers with the boarding process
Answer customer questions and resolve customer concerns
Enter passenger information into reservations systems
Document and update customer records based on interactions
Load and remove customer baggage from Landline vehicles and baggage carousels
Develop and maintain knowledge of Landline's products and services
Carry out Ground Security Coordinator functions when needed
All other duties as assigned
Qualifications:
High School Diploma, GED or equivalent education required
2 years of customer service experience
Experience working with an airline Passenger Service System is preferred
Ability to work a variety of shifts including nights, weekends, holidays, and overtime
Ability to build rapport with customers
Ability to prioritize and multitask
Positive attitude, strong work ethic and professional demeanor
Excellent written and verbal communication skills
A willingness to learn new systems and be flexible in tough situations
Ability to lift up to 50lbs
Benefits:
Full range of insurance benefits for full-time employees
401(k) for full-time employees
PTO for full-time employees
Paid sick leave for part-time employees
Free travel privileges on our buses for all employees and their families
Flight benefit privileges for all employees with our airline partners
All new employees of The Landline Company must provide proof of vaccination against COVID-19 or obtain the first dose of a vaccine by the start of employment and be fully vaccinated no later than the 45th day of employment.
This is a Safety-Sensitive Position subject to random drug and alcohol testing under FAA guidelines:
Must complete a pre-employment drug screen, comprehensive background check and/or fingerprinting to comply with company security requirements
Must successfully complete TSA-mandated criminal background check to qualify for access privileges to the airport security identification display area (SIDA)
The Landline Company is an Equal Opportunity Employer
The Landline Company provided the following inclusive hiring information:
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance
Schedule:
8 hour shift
Day shift
Holidays
Night shift
Weekend availability
COVID-19 considerations:
All customers and employees are required to wear masks per federal regulations governing transportation hubs.
Experience:
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Work Location: One location
The Landline Company
Lancaster Regional Airport
Lancaster, PA
_
Landline is an innovative transportation company revolutionizing travel by connecting passengers to their closest airline hubs using our signature motor coach service. We currently operate at airport locations in Minnesota and Colorado and are excited to continue our expansion with our partner American Airlines! We are seeking Customer Service Agents to join us at our Lancaster Regional airport location.
Our Values:
Care for our communities. Be obsessive about the needs of our customers. Take care of each other and ourselves. Operate with kindness, integrity and ingenuity.
The Role:
We are seeking full time Customer Service Agents to join our team! You will be responsible for assisting customers at Lancaster Regional Airport in a welcoming and professional manner.
Responsibilities:
Greet customers and provide information about our services
Assist customers with the boarding process
Answer customer questions and resolve customer concerns
Enter passenger information into reservations systems
Document and update customer records based on interactions
Load and remove customer baggage from Landline vehicles and baggage carousels
Develop and maintain knowledge of Landline's products and services
Carry out Ground Security Coordinator functions when needed
All other duties as assigned
Qualifications:
High School Diploma, GED or equivalent education required
2 years of customer service experience
Experience working with an airline Passenger Service System is preferred
Ability to work a variety of shifts including nights, weekends, holidays, and overtime
Ability to build rapport with customers
Ability to prioritize and multitask
Positive attitude, strong work ethic and professional demeanor
Excellent written and verbal communication skills
A willingness to learn new systems and be flexible in tough situations
Ability to lift up to 50lbs
Benefits:
Full range of insurance benefits for full-time employees
401(k) for full-time employees
PTO for full-time employees
Paid sick leave for part-time employees
Free travel privileges on our buses for all employees and their families
Flight benefit privileges for all employees with our airline partners
All new employees of The Landline Company must provide proof of vaccination against COVID-19 or obtain the first dose of a vaccine by the start of employment and be fully vaccinated no later than the 45th day of employment.
This is a Safety-Sensitive Position subject to random drug and alcohol testing under FAA guidelines:
Must complete a pre-employment drug screen, comprehensive background check and/or fingerprinting to comply with company security requirements
Must successfully complete TSA-mandated criminal background check to qualify for access privileges to the airport security identification display area (SIDA)
The Landline Company is an Equal Opportunity Employer
The Landline Company provided the following inclusive hiring information:
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance
Schedule:
8 hour shift
Day shift
Holidays
Night shift
Weekend availability
COVID-19 considerations:
All customers and employees are required to wear masks per federal regulations governing transportation hubs.
Experience:
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Work Location: One location
Employer Overview
The Landline Company
Pennsylvania, Lititz - 17543- Agency