Account Specialist - Minnesota, Mankato

The announced job offer is made public by the firm: Gordini USA Inc and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Minnesota at the city Mankato, in the country US - at this current ZipCode: 56001

The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.

Gordini USA Inc., is a manufacturer and distributor of cold-weather gloves, mittens, goggles, and base layer, both our own brand as well as private label. We are also the glove, base layer, and boxer brief licensee for Carhartt. We are a growing company looking for a customer service representative to join our team in our Minnesota location.

Our Account Specialists work closely with our Senior Account Managers and Sales Force to provide direct support to our customer accounts and our internal sales team. This is a multi-faceted role for someone who values outstanding customer service and can take initiative in a collaborative work environment.

We are looking for someone who can:

- Maintain a thorough knowledge of products & policies to serve customers efficiently

- Provide assistance to customers by answering, handling & resolving customer questions, requests, issues, etc.

- Respond to all customer requests in a timely manner

- Communicate effectively with management, sales force, and warehouse team to meet deadlines

- Take & receive customer orders in a computer system

- Review orders for accuracy

- Direct any billing questions to the correct department

- Provide pricing and delivery information

- Process reports (backorders, sales, etc.)

Looking for these qualifications:

- 2 - 3 years customer service experience preferred

- Bachelor's degree or equivalent preferred; high school diploma or equivalent required

- Have a strong ability to prioritize, and have strong organizational skills and ability to multi-task

- Demonstrate strong written and verbal communication skills

- Have excellent attention to detail

- Thrive in a fast-paced, process-driven environment

- Demonstrates high level of proficiency in Microsoft Excel

- Prior experience with ERP and/or CRM systems

- References for reliability and dependability

We feel lucky to call the vibrant, active community of greater Burlington home, and think you will too. We offer competitive compensation, comprehensive medical insurance, 491k, paid time off, flexible work schedules, gear discounts, and much more. Gordini celebrated diversity and is committed to creating an inclusive environment for all employees. We are an equal-opportunity employer.

We have a mandatory Covid-19 vaccination policy.

PI