Account RepresentativePermanent
Ohio, Cincinnati - 45251Job Simplification
The announced job offer is made public by the firm: Rumpke and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Ohio at the city Cincinnati, in the country US - at this current ZipCode: 45251
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Job Overview
Account Development Specialists are responsible for retraining, upselling, initiating price improvement, and reducing lost business percentages year-over-year with existing accounts for a specific territory. This position will be responsible for renewing existing customers' service agreements. The hours and level of responsibility may vary by location or line of business.
RESPONSIBILITIES OF POSITION:
Oversees account management of existing commercial customer base and focus on customer satisfaction and quality of revenue
Retains and develops long-term business relationships with existing customers through proactive customer service, prompt attention and resolution to customer concerns, and timely service agreement updates
Conducts personal visits, phone calls and mailings to existing customers to foster relationships
Administers and preserves all price initiatives
Secures price increases on unprofitable accounts and/or per schedule
Develops and maintains a thorough knowledge of Rumpke's available services, lines of business and pricing structure, while offering additional services to existing customers to increase revenue
Responds to service cancellation requests with priority and personal follow-up
Utilizes the company's Growth Management System (GMS Board) on a daily basis, scheduling and documenting activities, and developing customer profiles
Maintains cancelled customer list (prospects) of sales territory, flipping to Outside Sales Representatives for future sales
Completes required Customer Service Agreements (unaltered), reports and other paperwork in a timely manner and in accordance with Company policy
Regularly meets with Sales Supervisor or Manager to review weekly sales activities and status of customers
Develops and maintains an awareness of market behavior and competitive trends and respond accordingly
Performs other duties as assigned
REQUIREMENTS:
Must present and communicate in a professional manner
Excellent verbal & written communication skills
Must be organized with good time management skills
Experience working with the procurement process
Computer proficiency in Windows and Microsoft applications
Possess proven analytical/problem solving solutions for the customer and the company
Previous outside sales experience
Experience in developing and executing territory sales strategies
Possess strong presentation, negotiation, and closing skills
Must be self-motivated and able to work independently to meet or exceed goals
Waste industry experience, a plus
Must have reliable transportation
Additional skills may be required to perform additional task(s) specific to work location, department or line of business
QUALIFICATIONS:
Legally eligible to work in the United States
High school diploma or equivalent; Bachelor's Degree in Business, Marketing, Sales or related field preferred
Minimum two (2) years outside business-to-business sales with a proven track record of success
One (1) year of experience in a customer-facing sales role (business to business)
Good Driving record; able to meet Rumpke driving qualifications
Must be able to produce satisfactory pre-employment drug test and background check results
PHYSICAL ENVIROMENT:
Office environment
Prolonged sitting and repetitive motions performed answering phone and working on computer
This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.
Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke's policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
ACCOU005902
RESPONSIBILITIES OF POSITION:
Oversees account management of existing commercial customer base and focus on customer satisfaction and quality of revenue
Retains and develops long-term business relationships with existing customers through proactive customer service, prompt attention and resolution to customer concerns, and timely service agreement updates
Conducts personal visits, phone calls and mailings to existing customers to foster relationships
Administers and preserves all price initiatives
Secures price increases on unprofitable accounts and/or per schedule
Develops and maintains a thorough knowledge of Rumpke's available services, lines of business and pricing structure, while offering additional services to existing customers to increase revenue
Responds to service cancellation requests with priority and personal follow-up
Utilizes the company's Growth Management System (GMS Board) on a daily basis, scheduling and documenting activities, and developing customer profiles
Maintains cancelled customer list (prospects) of sales territory, flipping to Outside Sales Representatives for future sales
Completes required Customer Service Agreements (unaltered), reports and other paperwork in a timely manner and in accordance with Company policy
Regularly meets with Sales Supervisor or Manager to review weekly sales activities and status of customers
Develops and maintains an awareness of market behavior and competitive trends and respond accordingly
Performs other duties as assigned
REQUIREMENTS:
Must present and communicate in a professional manner
Excellent verbal & written communication skills
Must be organized with good time management skills
Experience working with the procurement process
Computer proficiency in Windows and Microsoft applications
Possess proven analytical/problem solving solutions for the customer and the company
Previous outside sales experience
Experience in developing and executing territory sales strategies
Possess strong presentation, negotiation, and closing skills
Must be self-motivated and able to work independently to meet or exceed goals
Waste industry experience, a plus
Must have reliable transportation
Additional skills may be required to perform additional task(s) specific to work location, department or line of business
QUALIFICATIONS:
Legally eligible to work in the United States
High school diploma or equivalent; Bachelor's Degree in Business, Marketing, Sales or related field preferred
Minimum two (2) years outside business-to-business sales with a proven track record of success
One (1) year of experience in a customer-facing sales role (business to business)
Good Driving record; able to meet Rumpke driving qualifications
Must be able to produce satisfactory pre-employment drug test and background check results
PHYSICAL ENVIROMENT:
Office environment
Prolonged sitting and repetitive motions performed answering phone and working on computer
This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.
Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke's policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
ACCOU005902
Employer Overview
Rumpke
Ohio, Cincinnati - 45251- Agency